DISCUSSION QUESTIONS
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What can your company afford to spend on emotional spinning annually?
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Can you find several articles in your local paper that refer to emotions at the work site?
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If you ranked the importance of public trust, curb appeal , customer service, or reputation on a scale of 010 (zero meaning small and 10 meaning big), how would your company stand when compared to your top 5 competitors ? What emotional issues would risk your standing? What emotional issues would enhance your standing?
Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
ISBN: B0019KYUXS
EAN: N/A
EAN: N/A
Year: 2003
Pages: 228
Pages: 228
Authors: Ph.D., LMHC Vali Hawkins Mitchell
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