Index_P

P

Parker, John, 82, 83

parochialism, 161

partnership concept, 30

and buying function, 145

fortunes made by, 41

and growth of company, 32

Pasch, Bob, 2

Patman, Wright, 73, 74

Penney, Berta Hess, 2, 21-23, 25-26, 32-34, 55

Penney, James Cash, 2

adaptation/execution of ideas by, 29

and attitude toward money, 7-9

and Berta's death, 34, 37

breakdown of, 55-60

buying expertise of, 31

cattle breeding by, 42

crisis of faith in, 59

criticisms of, 160

death of, 20

employees ' fund-raising for, 49-58

and failure of butcher shop, 24

formality of, 15-16, 21

as good judge of character, 15-19

and growth of chain, 38

in-company reputation of, 10

issues and ideas focus of, 34

at Johnson and Callahan's Golden

Rule stores, 21-27

marriages of, 26, 42n.3

and Maynard, 46

money borrowed by, 43

and move to New York City, 35 1920s lifestyle of, 42, 44

and partnership concept, 32

and The Penney Idea, 36-37

personality of, 28, 50

personnel choices of, 92-93

popularity of, 41

post-crash financial problems of, 51-53

reaction to credit issue by, 113-114

reputation of, 54-55

and retirees' criticism of Batten, 13-15

and rose bush sale, 83

in Salt Lake City, 32

and Sams's death, 91

self-doubt of, 21-23, 25

spending by, 41, 42

statue of, 229-230

and stock market crash, 42-44

suits tailor-made for, 19

as teacher by example, 16-19

and tipping , 8-12

and Torrey's advancement in company, 40-41

working hours of, 33

the Penney formula, 29

The Penney Idea, 36-37, 112

under Howell, 230-231

under Oesterreicher, 259-260

Peterson, Coleman, 234, 242

Pfeiffer, Jane, 128-129

philanthropy, 43, 54, 216

point-of-sale data, 113, 119, see also transaction recorder

Ponder, Michael, 3

Potts, Carl, 106, 107

Powell, Colin, 265

PriceWaterhouseCoopers, 265

Prindiville, Terry, 165

private brands/labels, 32, 42, 144

profit, customer value vs., 230-231

profit sharing, 15, 32

public stock, 42