List of Sidebars

Introduction: The Last Asset

Myth Busting

Chapter 1: Insist on Systems Thinking

Generalized Versus Firm-Specific Human Capital

Chapter 2: Get the Right Facts

The Noise Problem

Are These Best Practices?

Sources of Internal Facts

Chapter 3: Focus on Value

Asset Scrapping

Chapter 4: Defining Human Capital Strategy

People Are Not Things

Chapter 5: Understanding Your Internal Labor Market

Clues from Map Shapes

Chapter 6: Building Your Strategy

Don’t Rely Exclusively on One Approach

Myth Busters: Employee Turnover Is Not Always a Cost

Applications of Business Impact Modeling

Chapter 7: The People Side of Strategic Shifts

Myth Buster: A Strong Culture Is Always Desirable

Chapter 8: Making Acquisitions

Myth Buster: Quicker is Better

Chapter 10: The Implications of Business Risk

PSA in Three Steps

Myth Buster: Pay for Results? Not Always

Chapter 11: The Investor’s Perspective

Origins of the Human Capital Concept

Shareholder Value

Human Capital, Productivity, and Shareholder Value

Myth Buster: Find the One Best Way to Manage Human Capital

Chapter 13: Managing Your Personal Human Capital

What Job? What Company?

Is This Where It’s Heading?

Get the Facts