If you have difficulty installing or using any of the materials on the companion DVD, try the following solutions:
Turn off any anti-virus software that you may have running. Installers sometimes mimic virus activity and can make your computer incorrectly believe that it is being infected by a virus. (Be sure to turn the anti-virus software back on later.)
Close all running programs. The more programs you're running, the less memory is available to other programs. Installers also typically update files and programs; if you keep other programs running, installation may not work properly.
See the ReadMe file. Please refer to the ReadMe file located at the root of the DVD for the latest product information at the time of publication.