IS AUTONOMIC COMPUTING WORKING TODAY? Autonomic computing is real. IBM customers are using it TODAY, and they are beginning to reap the rewards and benefits of this technology. A few brief examples follow. Efes Pilsen This European brewer Efes Pilsen taps into increased productivity and sales with a high-availability data warehouse solution offering self-managing autonomic functions. Santix This systems integrator reduces the workload on administrators with self-optimizing, predictive software using IBM's Tivoli management suite to help prevent breaches in its service level agreements with its clients. Bankdata This bank uses autonomic hardware and software to help transform numbers into meaningful knowledge, allowing its management to understand customer habits, preferences, and profitability potential. Below are two quotes and observations from IBM customers of autonomic technology that sum up the feeling of success that has been achieved. "People make mistakes when they are under pressure. Autonomic computing holds the promise in helping administrators reduce human error and improve data integrity. Our users can take advantage of the autonomic, self-managing features that IBM delivers." —Andrew Hall, President, ETI-NET[3] "We have derived great benefit from IBM's autonomic features—including self-configuration features, such as automatic hardware detection, as well as self-healing 'call home' functionality that alerts support staff in the event of a failure." —Frank Buthler, System Programming Manager, Bankdata[4] | 
