Businesses face difficult decisions in trying to accurately and efficiently allocate IT resources within their enterprise. These days, user demand on a company's IT infrastructure can range from relatively even to spiky and unpredictable. This makes allocating resources difficult and complex. Businesses must find a way to determine appropriate resource size to meet peaks in demand, while avoiding excess capacity and underutilization. What's more, e-business has created the expectation of a "round-the-clock" economy while advances in technology lead customers to demand more and faster services. Increasing competition and decreasing customer loyalty means that businesses can't afford to lag. If you aren't providing the services your customers want and need, they'll look for someone else who is.
A recent IBM study discovered that 69 percent of IBM customers are concerned about ensuring infrastructure reliability and availability to support their business operations. IBM's automated Tivoli technology can help now—allowing companies to manipulate their IT environment in real time, according to predefined business policies. By dynamically allocating capacity across systems to applications where it is needed, utilization is improved, eliminating underutilization and the need to invest in additional capacity. The technology becomes better aligned with your business goals, increasing your company's flexibility and responsiveness. Many Tivoli customers are reaping the benefits of the autonomic computing products with this suite.
