References

1. Juran, J.M., Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services, Free Press, New York, 1992.

2. Deming, WE., Out of the Crisis, MIT Press, Cambridge, MA, 2000.

3. Munson, J.C. and Coulter, N.S., "An Investigation of Program Specification Complexity," Proceedings of the ACM Southeastern Regional Conference, April 1988, p. 590–595.