Personal Interviews

Anthony Abrahams, head of trading at Smith Newcourt, in 1986, 1987, and 1988.

Steve Barnett, U.S.-based cultural anthropologist and consultant to Lexus. 2002.

Bart Casabona, Pepsi North America spokesperson, May 20, 2003.

Donna Conover, executive vice president, Southwest Airlines, June 17, 2003.

Bill Covaleski, president of Victory Beer, 2002.

George Overholser, senior vice president, new business development, Capital One, November 10, 2002.

Fred Smith, founder and CEO, FedEx Corporation, May 12 and May 29, 2003.

Guy Wyser-Pratte, March 18 and April 17, 2003.