Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [R] [S] [T] [U] [V] [W] [Y] [Z] sacred duty Saffer's Law sans-serif typefaces scenarios Scooba robot scroll bars seamful systems secondary colors secondary personas self-reporting semantic Web SenseWear products 2nd sensors 2nd 3rd serif typefaces service blueprints service design branding and case study of craft of digital services and elements of products and 2nd reasons for 2nd service moments service prototypes service strings services characteristics of definition of products vs 2nd Shingo, Shigeo Shneiderman, Ben short-term orientation size/shape considerations sketches Skype sliders smart products/services soft ware development Soft ware of the Mind (Hofstede) soft ware tools solutions sound 2nd Source, The space SPARC program, Mayo Clinic spelling checkers spider diagram spimes spin boxes squint test stakeholders description of interviews with stammer standards, interface stateless systems Sterling, Bruce 2nd storyboards "Substitute" (The Who) success metrics sudden-motion sensors (SMSs) switches systems design 2nd |