Troubleshooting

Restoring Missing Images

Why aren't some of the image files from my presentation appearing in the HTML slideshow?

If you place your supporting files (such as images) in a subfolder, you must create the same folder structure on your Web server and transfer your files to their correct locations. If you transfer all your files to the same location, without subfolders , your slideshow will not work properly.

Restoring Missing Files

I have the right folders in the right place on my Web server, but some of my files still aren't appearing in the Web slideshow. What else can I do?

You must create filenames and folder names exactly as you created them when you published your Web page locally, including uppercase and lowercase characters . Using the wrong case in even one character of a filename or folder name can prevent your Web page from working properly.