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On the CD Obtain the correct information before starting or continuing with a repair. This saves not only time but even damage that can sometimes be caused by doing something wrong. In addition to the information found in this and other books, a vast amount of information is available on the Internet from manufacturer's Web sites and from sites dedicated to assisting computer technicians. See Chapter 11 for information on finding assistance. The Industry Contacts document on the accompanying CD-ROM has contact information for many hardware and software providers, along with helpful Web sites.
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