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Main board. See motherboards
Malware, 60
MAP command, 327–328
Master boot record (MBR), 120–121, 306, 326
Mats, anti-static (ESD), 5
MBR (master boot record), 120–121, 306, 326
McAfee Clinic (McAfee), 234–235
McAfee® Virus Scan® (McAfee), 60
MD command, 307, 328
Memory
BIOS settings, 14, 113
cache memory, 82, 119
CAS latency, 103
compatibility, 105, 110
computer reports wrong amount of, 106–107
defined and described, 101
determining amount installed, 105–106
DIMMs, 64–65, 102–103, 108
ECC vs. parity, 102
error detection, 102
error messages, 110–111
evaluating need for, 102–103
flash memory cards, 139
installing, 107–110
manufacturers of, 105
motherboard compatibility and, 102, 110
in notebooks or laptops, 108, 109
optimal amount of, 104–105
out-of-memory messages, 111
physical module size and pin layout, 102–103
quality of, 102
quantity of, 101–102, 105–106
RAM (random access memory), 102
resolving problems, 112
Serial Presence Detect (SPD), 103, 111
single- vs. double-sided modules, 103
speed and, 102
sticks, 110
system tray and resources, 48–49
testing hardware, 111–112
testing software, 112
troubleshooting, 106–107, 110–112
types of, 102, 103
video memory, 161, 163–164
virtual memory, 45, 104–105
see also performance
Memory.dmp files, 26–27
Memtest86, 112
Mice
ball (mechanical) mice, 185
cleaning, 189–190
Control Panel Mouse applet, 186
detection types, 185
features of, 185
installing, 187
jerky pointers, 189–190
laptops or notebooks and, 184
mouse interfaces, 184–185
optical mice, 185
PS/2 mice, 184
removing, 187
scroll wheels on, 185
serial mice, 184
three-button mice, 191
USB mice, 184–185
wireless mice, 185
Microdrives, 139
Microphone input, 171
Micro-Scope testing kits, 112, 134, 236, 243
Microsoft Management Console, 308
MKDIR command, 307, 328
MMC command, 308
Model numbers, locating, 75
Modems
AOL connection problems and, 229
as built-in components, 71–72
cable and DSL modems, 180
cables, 179
data transfer speed, 220–221
defined and described, 4, 173
diagnosing problems, 176–179
error messages, 176, 179
faxing and voice capability, 175
installing, 176
internal vs. external, 173–174
Internet connection troubleshooting, 200–202
for laptops or notebooks, 179
modem risers, 72
PBX phone lines and, 179
Phone and Modem applet of Windows Control Panel, 209–210
ports for, 176
Query Modem button, 177
removing, 176
selecting a modem, 175–176
serial ports and, 174
sound card/modem combinations, 180
speed, 175
Monitors
brightness of, 265
defined and described, 4
dot pitch settings, 169
flat-panel monitors, 165
installing, 170
multiple-monitor setups, 160–161
refresh rates, 168–169
selecting, 169
settings for, 168–170
testing displays, 170
MORE command, 308–309, 328
Motherboards
AGP slots, 65–66
batteries for, 76–77
BIOS overview, 77–80
built-in components, 71–72
chipsets and, 63
common components, 64–69
CPU compatibility, 80
defined and described, 3, 63
diagnosing problems, 76–77
DIP switch and jumper settings, 74, 76
disk drive connectors, 68, 70
DVO connectors, 66
expansion slots, 66–68, 87
form factors, 64
hard drives and, 124–125
header connectors, 69
identification of, 69–71
installation of, 73–75
jumpers, 84
memory compatibility and, 102, 111
memory slots, 64–65
ports, 69
power connectors, 68, 70
quality of, 71
removal of, 73
setting methods on, 84
setup for, 74
video and, 160–161, 164
Mouse connectors, 90
Mouse pointer that won't move, 40, 110, 190, 242
MOVE command, 309–310
MSConfig applet (98, Me, and XP), 50–51
MS DOS, 55–58
Multitesters, 5
My Computer command, 123
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