IT Phase 4 ”QA
Fixes bugs
Reviews Documentation s documents
Works on Help Desk s QA testing
Develops and presents TOI
Attends phase review
Communications Phase 4 ”QA
Joins project team (this may begin in Phase 3 depending on length of QA)
Works with Business Development to create Announcement Plan:
Works with PR firm to identify press and analyst themes
Updates corporate positioning
Works with design firm to develop project identification look
Develops press kit
Decides on user positioning for case studies
Works with PR to identify press and analyst lists
Works with PR to develop press tour
Works with advertising agency to decide advertising plan
Attends phase review
Business Development Phase 4 ”QA
Business Review Document and financial analysis are updated
Announcement Plan is created:
Message and market positioning are decided:
Announcement date and strategy are decided
Core project write-up are developed
Project presentation is developed
Pricing analysis is developed
Potential beta users are contacted
Beta sites are presented to project team
Early sites are briefed
Sales channel training is developed
Project numbering and ordering information are developed and coordinated with finance
Works with order entry and manufacturing to create a Release Plan
Attends phase review
Project Manager Phase 4 ”QA
Confirms that Business Development updates market review and financial analysis
Confirms that beta sites are solicited
Facilitates information flow between QA, Documentation, and IT
Confirms that severity 1 and 2 bugs are fixed
Manages TOI
Creates the Release Plan
Presents Market Plan, a highlighted list of the expected launch deliverables, Beta Plan, and project status to executive staff (Phase 4 review)
QA Phase 4 ”QA
Begins full testing
Uses documents when testing project, gives recommendations to Documentation
Creates bug reports , confirms bugs are fixed
Provides team with approval to move to Beta
Attends phase review
Help Desk Phase 4 ”QA
Finalizes project Help Desk Plan
Confirms Help Desk organization is prepared to support the project
Provides Project Manager with training list for TOI
Identifies user training classes that will be needed
Works with QA to identify beta user escalation path
Attends phase review
Documentation Phase 4 ”QA
Receives team s input, updates documents
Presents second draft documents to team
Receives team s input, updates documents
Attends phase review
Each team member is responsible for executing a number of tasks .
IT
Communications
Business Development
Project Manager
Quality Assurance
Help Desk
Documentation