Specifying Send Options

When you create any type of messagefrom mail messages to tasks you can specify a number of different send options (in other words, options that affect the way GroupWise sends the message). These options fall into three categories: General, Status Tracking, and Security.

To apply one of the send options to a message you are creating, follow these steps:

1. Choose the Send Options tab before you choose Send. The Send Options page displays, as shown in Figure 8.8.

   Figure 8.8. The General Send Options page lets you control your message delivery.

   

2. The general send options are displayed by default. Choose the Status Tracking or Security button to display those advanced options.

3. Select the desired options and then click the Mail tab to return to the message.

This message will be sent with the options you selected.

General Send Options

General options, shown in Figure 8.8, let you configure your outgoing messages, such as requesting a reply to a message within 4 days.

NOTE

You can set any of these send options as the default. (Setting defaults is covered in Chapter 11.)

Table 8.3 lists the general send options. (Asterisks denote default options.) These options enable you to configure your outgoing messages.

Table 8.3. General Send Options

OPTION	AVAILABLE CHOICES	DESCRIPTION
Category	Dependent on configured categories	Lets you select a preestablished category for the message
Priority	High	Delivered before other messages
	*Standard	Normal delivery
	Low	Deliver after standard priority messages
Classification	*Normal	No security message
	Proprietary	"Security: Proprietary" placed at the top of the message
	Confidential	"Security: Confidential" placed at the top of the message
	Secret	"Security: Secret" placed at the top of the message
	Top Secret	"Security: Top Secret" placed at the top of the message
	For Your Eyes Only	"Security: For Your Eyes Only" placed at the top of the message
Reply Requested	*Not Selected	No reply requested
	When Convenient	Reply requested when convenient
	Within n days	Reply requested within n days (up to 99)
MIME Encoding	*ISO Encodes	Converts attachments using ISO MIME
	UTF8	Use Unicode
	(Other options are available depending on system configuration.)	Transformation Format to encode/convert attachments
Expiration	*Not Selected	Message deleted from Mailbox by the recipient
	After n days	Message deleted from Mailbox after n days (up to 999)
Delay Delivery	Delay n days	Deliver after n days
	Until date/time	Delay message delivery until specified date and time
Notify Recipients	On/Off	Use the Notify program to tell recipients that this message has been delivered
Convert Attachments	On/Off	Convert file attachments that pass through a gateway

Status Tracking Options

The Status Tracking options, shown in Figure 8.9, let you select the amount of information you want made available to you as the sender of a message, such as tracking all information versus just the delivery date and time of the message.

Figure 8.9. The Status Tracking page lets you control your message delivery.

Table 8.4 summarizes the Status Tracking options. (Asterisks denote default options.)

Table 8.4. Status Tracking Options

OPTION	AVAILABLE CHOICES	DESCRIPTION
Create a Sent Item to Track Information	*On/Off	Create an item in your Sent Items folder (or not)
Delivered	On/Off	Status for Delivered date and time
*Delivered and Opened	*On/Off	Status for Delivered and Opened
All Information	On/Off	Delivered, Opened, Deleted, Accepted, Declined, Completed, Downloaded, Transferred, Retracted, Replied, and Emptied
Auto Delete Sent Item	On/*Off	Delete the message from the sender's Sent Items folder after all recipients have deleted it from their Mailboxes
Return Notification When Opened, When Accepted, When Declined, When Completed, or When Deleted (The options differ depending on item type.)	*None	No notification or mail
	Mail Receipt	New message in Mailbox
	Notify	Notification
	Notify and Mail	Notification and new message in Mailbox
Internet Mail	Enable Delivery Confirmation (If Supported)	Lets you receive a delivery confirmation in your Message Information screen for messages sent through the Internet when the receiving system supports delivery confirmation
	Send Notifications to My Mailbox	Lets you receive a delivery confirmation mail message if confirmation is supported

Security Options

The Security page relates to the security aspects of the messages you send, as shown in Figure 8.10.

Figure 8.10. The Security page lets you add security to your message.

The Conceal subject security option hides the message subject when viewing the Mailbox. The subject is only visible when the recipient opens the message.

The Require password to complete routed item option causes each recipient of a routed item to enter his or her GroupWise password after marking a routed item "Completed." The message is not forwarded to the next recipient unless the password is entered correctly.

The Select a security service provider option is only available if you have installed a supported security provider. If this option is not available, you have either not installed a security provider or your security provider does not support the options.

GroupWise works with security software available from third-party companies. The following security products are supported:

• Entrust 4.0 or higher from Entrust Technologies Inc.

• Microsoft Base Cryptographic Provider version 1.0 or higher. To use this provider, you must also obtain a security certificate from an independent Certificate Authority.

• Microsoft Enhanced Cryptographic Provider version 1.0 or higher. To use this provider, you must also obtain a security certificate from an independent Certificate Authority.

Contact your administrator to determine whether you have these products available to your GroupWise system.

You can add security to the items you send by using digital signatures or encryption.

The Sign digitally option lets you add a digital signature to your email message. When you add a digital signature to your message, recipients of the message who have an S/MIME-enabled email system can verify that the item actually originated from you.

The Encrypt for recipients option lets you digitally encrypt the message. This assures you that only recipients who have an S/MIME-enabled email system will be able to read the contents of the message.

You use your security certificate (explained later) to digitally sign your messages. You use other users' public security certificates to verify digitally signed items that you receive from them.

Security Certificates

A security certificate is a file that uniquely identifies a specific individual or organization. You must obtain a security certificate before you can send security items.

If you are using a Microsoft security provider, you can use your Web browser to obtain a security certificate from an independent Certificate Authority. If you are using Entrust as your security provider, you must use an Entrust certificate. You manage your certificates by clicking Tools, Options, Certificates.

A more in-depth discussion of security certificates is found in Chapter 11. Refer to that chapter for the default security options you can set for your GroupWise client.

NOTE

Novell provides a list of Certificate Authorities you can use with GroupWise at www.novell.com/groupwise/certified.html.

Marking Items Private

Sometimes you want to store information in your Mailbox that is private and you don't want your closest Proxy associates to see it. You can add an extra measure of control on any item in your Mailboxemail messages, appointments, tasks, notes, or any other messageby marking the item "Private." Marking an item Private does not change the way GroupWise handles the message, but it does place a lock on the item.

You should mark items Private when you have granted others access to your Mailbox. Unless you grant them the right Read Items Marked Private, any item you mark as Private will be invisible to them. To mark an item Private when composing the message, click Actions, Mark Private, or you can simply press F8.

NOTE

If the item being marked Private is a Calendar item, a padlock icon appears next to the item. If it is any other kind of item, no indication is given that the item is private, except for a check mark next to the Mark Private option under the Actions menu.

To remove the Private setting, highlight the item and choose the Mark Private option under the Actions menu. This action removes the check mark.