Repairing Your Mailbox

Although GroupWise is probably the most stable, fault-tolerant, and highly available messaging system on the market, the ability to create a copy of your Mailbox in either Cache or Remote Mode (Chapter 10) implies that occasional repairing of that local message store will need to take place.

NOTE

If you only run GroupWise in Online Mode, your system administrator will take care of any repairs you might have to run on your Mailbox.

If you get a displayed notice stating "GroupWise has encountered a problem with your Mailbox and will repair it the next time you start GroupWise," you should shut down the GroupWise program and allow it to complete the automatic repair the next time you start it.

Most problems in GroupWise are transparent to you as a user . In other words, a small database problem can be detected and repaired by GroupWise before it ever manifests into something larger. However, larger problems may occasionally occur.

In addition, it is a good practice to run a periodic repair on your Mailbox even if no problems are occurring.

To perform the repair process, choose Repair Mailbox from the Tools menu. You may be prompted to perform a backup first (contact your system administrator to determine whether this needs to occur).

NOTE

You must be in either Remote or Caching Mode and have the correct files available to see the Repair Mailbox menu option. Contact your administrator if you have questions on this.

You will then see the dialog box shown in Figure 8.33.

Figure 8.33. The Repair Mailbox options let you set up a maintenance process on your remote and/or caching Mailbox.

NOTE

A detailed description of all the Repair Mailbox options is beyond the scope of this book. You should contact your GroupWise administrator for further information as to the many options.

For most repairs, you can select the defaults of Analyze/Fix Databases, with the Structure and Fix problems options selected. Also, keep the User and Message databases checked. Then click Run.

An amazing amount of technical information will be displayed; the repair (also known as GroupWise Mailbox Maintenance ) may take a while to run, depending on the size of your Mailbox and the number of messages.

Once it is finished, you can peruse the log file as it is displayed and continue using GroupWise.