Table of Contents

Information Architecture for the World Wide Web
By Peter Morville, Louis Rosenfeld
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Publisher: O'Reilly
Pub Date: December 01, 2006
ISBN-10: 0-596-52734-9
ISBN-13: 978-0-596-52734-1
Pages: 456

Table of Contents  | Index

		Copyright
		Preface
		Part I:  Introducing Information Architecture
			Chapter 1.  Defining Information Architecture
				Section 1.1.  A Definition
				Section 1.2.  Tablets, Scrolls, Books, and Libraries
				Section 1.3.  Explaining IA to Others
				Section 1.4.  What Isn't Information Architecture?
				Section 1.5.  Why Information Architecture Matters
				Section 1.6.  Bringing Our Work to Life
			Chapter 2.  Practicing Information Architecture
				Section 2.1.  Do We Need Information Architects?
				Section 2.2.  Who's Qualified to Practice Information Architecture?
				Section 2.3.  Information Architecture Specialists
				Section 2.4.  Practicing Information Architecture in the Real World
				Section 2.5.  What Lies Ahead
			Chapter 3.  User Needs and Behaviors
				Section 3.1.  The "Too-Simple" Information Model
				Section 3.2.  Information Needs
				Section 3.3.  Information-Seeking Behaviors
				Section 3.4.  Learning About Information Needs and Information-Seeking Behaviors
		Part II:  Basic Principles of Information Architecture
			Chapter 4.  The Anatomy of an Information Architecture
				Section 4.1.  Visualizing Information Architecture
				Section 4.2.  Information Architecture Components
			Chapter 5.  Organization Systems
				Section 5.1.  Challenges of Organizing Information
				Section 5.2.  Organizing Web Sites and Intranets
				Section 5.3.  Organization Schemes
				Section 5.4.  Organization Structures
				Section 5.5.  Social Classification
				Section 5.6.  Creating Cohesive Organization Systems
			Chapter 6.  Labeling Systems
				Section 6.1.  Why You Should Care About Labeling
				Section 6.2.  Varieties of Labels
				Section 6.3.  Designing Labels
			Chapter 7.  Navigation Systems
				Section 7.1.  Types of Navigation Systems
				Section 7.2.  Gray Matters
				Section 7.3.  Browser Navigation Features
				Section 7.4.  Building Context
				Section 7.5.  Improving Flexibility
				Section 7.6.  Embedded Navigation Systems
				Section 7.7.  Supplemental Navigation Systems
				Section 7.8.  Advanced Navigation Approaches
			Chapter 8.  Search Systems
				Section 8.1.  Does Your Site Need Search?
				Section 8.2.  Search System Anatomy
				Section 8.3.  Search Is Not an IT Thing
				Section 8.4.  Choosing What to Search
				Section 8.5.  Search Algorithms
				Section 8.6.  Query Builders
				Section 8.7.  Presenting Results
				Section 8.8.  Designing the Search Interface
				Section 8.9.  Where to Learn More
			Chapter 9.  Thesauri, Controlled Vocabularies, and Metadata
				Section 9.1.  Metadata
				Section 9.2.  Controlled Vocabularies
				Section 9.3.  Technical Lingo
				Section 9.4.  A Thesaurus in Action
				Section 9.5.  Types of Thesauri
				Section 9.6.  Thesaurus Standards
				Section 9.7.  Semantic Relationships
				Section 9.8.  Preferred Terms
				Section 9.9.  Polyhierarchy
				Section 9.10.  Faceted Classification
		Part III:  Process and Methodology
			Chapter 10.  Research
				Section 10.1.  Process Overview
				Section 10.2.  A Research Framework
				Section 10.3.  Context
				Section 10.4.  Content
				Section 10.5.  Users
				Section 10.6.  Participant Definition and Recruiting
				Section 10.7.  User Research Sessions
				Section 10.8.  In Defense of Research
			Chapter 11.  Strategy
				Section 11.1.  What Is an Information Architecture Strategy?
				Section 11.2.  Strategies Under Attack
				Section 11.3.  From Research to Strategy
				Section 11.4.  Developing the Strategy
				Section 11.5.  Work Products and Deliverables
				Section 11.6.  The Strategy Report
				Section 11.7.  The Project Plan
				Section 11.8.  Presentations
			Chapter 12.  Design and Documentation
				Section 12.1.  Guidelines for Diagramming an Information Architecture
				Section 12.2.  Communicating Visually
				Section 12.3.  Blueprints
				Section 12.4.  Wireframes
				Section 12.5.  Content Mapping and Inventory
				Section 12.6.  Content Models
				Section 12.7.  Controlled Vocabularies
				Section 12.8.  Design Collaboration
				Section 12.9.  Putting It All Together: Information Architecture Style Guides
		Part IV:  Information Architecture in Practice
			Chapter 13.  Education
				Section 13.1.  Transition in Education
				Section 13.2.  A World of Choice
				Section 13.3.  But Do I Need a Degree?
				Section 13.4.  The State of the Field
			Chapter 14.  Ethics
				Section 14.1.  Ethical Considerations
				Section 14.2.  Shaping the Future
			Chapter 15.  Building an Information Architecture Team
				Section 15.1.  Destructive Acts of Creation
				Section 15.2.  Fast and Slow Layers
				Section 15.3.  Project Versus Program
				Section 15.4.  Buy or Rent
				Section 15.5.  Do We Really Need to Hire Professionals?
				Section 15.6.  The Dream Team
			Chapter 16.  Tools and Software
				Section 16.1.  A Time of Change
				Section 16.2.  Categories in Chaos
				Section 16.3.  Questions to Ask
		Part V:  Information Architecture in the Organization
			Chapter 17.  Making the Case for Information Architecture
				Section 17.1.  You Must Sell
				Section 17.2.  The Two Kinds of People in the World
				Section 17.3.  Running the Numbers
				Section 17.4.  Talking to the Reactionaries
				Section 17.5.  Other Case-Making Techniques
				Section 17.6.  The Information Architecture Value Checklist
				Section 17.7.  A Final Note
			Chapter 18.  Business Strategy
				Section 18.1.  The Origins of Strategy
				Section 18.2.  Defining Business Strategy
				Section 18.3.  Strategic Fit
				Section 18.4.  Exposing Gaps in Business Strategy
				Section 18.5.  One Best Way
				Section 18.6.  Many Good Ways
				Section 18.7.  Understanding Our Elephant
				Section 18.8.  Competitive Advantage
				Section 18.9.  The End of the Beginning
			Chapter 19.  Information Architecture for the Enterprise
				Section 19.1.  Information Architecture, Meet the Enterprise
				Section 19.2.  What's the Goal of EIA?
				Section 19.3.  Designing an Enterprise Information Architecture
				Section 19.4.  EIA Strategy and Operations
				Section 19.5.  Doing the Work and Paying the Bills
				Section 19.6.  Timing Is Everything: A Phased Rollout
				Section 19.7.  A Framework for Moving Forward
		Part VI:  Case Studies
			Chapter 20.  MSWeb: An Enterprise Intranet
				Section 20.1.  Challenges for the User
				Section 20.2.  Challenges for the Information Architect
				Section 20.3.  We Like Taxonomies, Whatever They Are
				Section 20.4.  Benefits to Users
				Section 20.5.  What's Next
				Section 20.6.  MSWeb's Achievement
			Chapter 21.  evolt.org: An Online Community
				Section 21.1.  evolt.org in a Nutshell
				Section 21.2.  Architecting an Online Community
				Section 21.3.  The Participation Economy
				Section 21.4.  How Information Architecture Fits In
				Section 21.5.  The "Un-Information Architecture"
			Appendix 1.  Essential Resources
				Section A.1.  Communities
				Section A.2.  Directories
				Section A.3.  Books and Journals
				Section A.4.  Formal Education
				Section A.5.  Conferences and Events
				Section A.6.  Examples, Deliverables, and Tools
		Colophon
		Index