Quality Assurance

A good Quality Assurance Plan (QA Plan) will determine how and in what order each aspect of your website should be tested. A QA Plan’s first priority is to avoid a situation that will force you to accelerate or to change the plan hurriedly because of some unanticipated problem. For many websites, by the time a problem becomes too obvious to ignore, considerable financial damage may have already occurred. If you do not test often and thoroughly defects will accumulate or be missed. A good QA Plan will orient the project toward detecting defects early, close to the point of insertion, and not allow defects to infect work later on.

This can’t be said enough — quality assurance testing is essential to developing a successful website. The ever-growing list of operating systems, software choices, browsers and user preferences, combined with the multitude of static web pages and dynamic database-driven websites, result in everything from customers having a problem-free experience while visiting your website to customers being driven crazy because their browser crashed. Most of the problems could be easily solved with a slight change in the HTML or other coding on the site.