Acknowledgments

Thanks to Betsy Brown, Alice Martina Smith, and Gary Adair for guiding this project along smoothly despite my best attempts to derail it! Also thanks to my skateboarding buddy Jeff Hottle for helping out with screenshots and sharing BlackBerry thoughts during some of our skate sessions. I owe an enormous thanks to my wife, Masheed, for being my best friend and biggest supporter. And finally, thanks to the legions of loyal BlackBerry users who suffer chronic "BlackBerry thumb" all in the name of more efficient digital communication!