My deepest thanks go to Siobh n for always believing in me and providing my inspiration. I'd also like to warmly thank the staff at Prentice Hall, particularly Mary Franz who guided this book from start to finish. Thanks also to Dan DePasquale, Jennifer Blackwell, Noreen Regina, Maiko Isobe, Joan Caruso, Lisa Iarkowski, Gail Cocker, Kathleen M. Caren, and Carol Lallier. I'd like to express my sincere gratitude for the excellent comments we received from the following reviewers, who patiently read the entire manuscript: Victoria Fineberg, David Levi, Rob Rosenberry, David Green, and Andrew Walding. A special word of thanks goes to David Levi for kindly writing the foreword. It has been an education and a privilege to work with such gifted people. All the opinions expressed in this book are my own and in no way reflect those of any organization. Any errors or omissions are my own. I'm interested to hear reader comments: how the book might be improved, areas that need more coverage, and other suggestions or opinions. Please feel free to contact me at netmgmt_smorris@phptr.com. |