The Missing Credits
| About the Author About the Creative Team Acknowledgements The Missing Manual Series |
- Chapter I e-Search: A Conceptual Framework of Online Consumer Behavior
- Chapter IV How Consumers Think About Interactive Aspects of Web Advertising
- Chapter VII Objective and Perceived Complexity and Their Impacts on Internet Communication
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter XII Web Design and E-Commerce