reward(s)
for creating QuickLearns, 211 “212
for supporting cause, 167
training used as, 54
for using system, 179, 211
Rockwell Collins, ix “x, 6
in assessment and modifications step, 196 “206
building the business case at, 137 “153
celebrating success step at, 209 “223
core objectives definition step at, 60, 65, 67 “75
critical issues at, 23 “27
cultural change at, 228 “231
implementation step at, 172 “183, 185 “193
lessons learned at, 233, 235, 237, 240, 241, 243 “246
organizational assessment at, 37 “45, 53 “56
QuickLearns used by, 19
savings on training at, 8
selling the business case at, 159 “170
strategic planning at, 79 “95, 102, 104 “107, 109, 111 “116
vendor selection at, 117 “118, 120 “132