accessibility to training, 24, 117 “118, 141
Adams, Abigail, on learning, 77
Adams, Douglas, on ability vs. desire to learn, 13
alignment
of culture and business, 61 “67
of values with business strategies, 32
Allen, Steve, on vendor groups, 132
Allen Communications and Strategic Interactive, 131, 132
American Society of Training and Development (ASTD), 41, 42
annual goals, setting, 141 “142
assessment, organizational, see organizational assessment
assessment and modifications (Step 9), 195 “207
budget, 205 “206
checklist for, 206 “207
goals for, 195
and learning councils, 198 “202
and marketing, 203 “205
ASTD, see American Society of Training and Development