The following are best practices from this chapter:
Use the basic mode OWA client when client bandwidth access is limited.
Use the premium mode OWA client when full functionality is desired.
Change pane size to customize the OWA view and meet your needs.
Use Ctrl or Shift when selecting emails for deletion; this speeds up the process of deleting several messages at the same time.
Use quick flags to create reminders or to bring attention to a message for Outlook users.
Use keyboard shortcuts to simplify menu button tasks or functions.
Customize task views to give a user the ability to see pertinent task information.
Send mail to an email contact by selecting the contact and choosing to send the email to the contact.
In Contact Distribution lists, include only recipients from the GAL, not from the user's contact list.
Because S/MIME attachments are supported by OWA, use them to extend encryption and digitally signed messages for enhanced security.
