Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [Y] [Z] raises as incentives Rally Software Development ranking people 2nd Raymond, Eric red-eye reduction example refactoring Reichheld, Fred relational contracts relearning release cycles, example release planning remote teams repeatable reliable cycle time requirements churn 2nd nonfunctional 2nd overloading SRS (Software Requirements Specifications) stale test specs timing assumptions too early 2nd respect for people 2nd response time at peak capacity by category queue length reliability testing responsibility responsibility-based planning and control retrospectives return on investment (ROI) 2nd reversible decisions rewards [See also compensation ; incentives.] basis for intrinsic right to think risk contracting away custom software development partially done work refactoring river companies robust development processes rocks-and-stream metaphor Rogers, Paul root causes failure of lean initiatives group improvement failure low quality and productivity 2nd of problems 2nd technical debt waste rotating people |