Chapter 7. Reporting Strategies and Key Performance Indicators

Section 7.1.  Hacks 91100: Introduction

Hack 91.  Distribute Reports Wisely

Hack 92.  Know If the News Is Good

Hack 93.  (Don't) Benchmark Your Site

Hack 94.  Use Key Performance Indicators

Hack 95.  Know the Difference Between a KPI and a Measurement

Hack 96.  Key Performance Indicators for Online Retailers

Hack 97.  Key Performance Indicators for Advertising and Content Sites

Hack 98.  Key Performance Indicators for Customer Support Sites

Hack 99.  Key Performance Indicators for Business Sites (Lead Generation)

Hack 100.  Build Your Own Web Measurement Application: Reporting