If you want to have Outlook dial the phone for you, right-click the contact you want to call and choose Call Contact. The New Call dialog box is shown in Figure 16.10. Note the option to create a journal entry at the start of the call. To start the call, click Start Call. When you're prompted, take the phone off the hook, click Talk, and begin your call.
Figure 16.10. In the New Call dialog box, you can have Outlook dial a contact's telephone number.