Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] [Z] pairwise comparisons 2nd normalized pairwise comparison matrix pairwise comparison matrix for alternatives pairwise comparison matrix for objectives PAMPA (Project Attribute Monitoring and Prediction Associate) parameter design 2nd 3rd Pareto charts example of recommended applications partial function failure mode partial success passive signal factors patient record systems, managing complexity in pattern metrics patterns 2nd payback from investment in quality PCMM (People Capability Maturity Model) 2nd PDCA (Plan, Do, Check, Act) approach PDPCs (Process Decision Program Charts) creating definition of example of recommended applications Pearson's correlation People Capability Maturity Model (PCMM) performance architectural design problems performance sensitivity analysis phase-based defect removal phases of 5S shine/cleanliness sorting/cleaning up standardize straightening/orderliness sustain/discipline PICS implementation framework [See also control systems.] improvements and gains, freezing integration and expansion cultural changes implementation practices management principles learning curricula design organization-wide learning support personnel, training black belt training master black belt training Senior Executives and Champions (SEC) seminars white belt training training evaluation and certification pie charts piece-to-piece variation Plan, Do, Check, Act (PDCA) approach planning DFTS initiative launches 2nd TSP (Toyota Production System) case study PLs (Project Leaders) poka yoke (mistake-proofing) as quality control system causes of defects complexity as causes of defects controlling deploying DFTS process example discussion questions identifying poka yoke solutions inspections Internet exercises key points measures in enterprise software development mistakes as causes of defects types of overview of principles of review questions variation as causes of defects when to use PoNC (price of nonconformance) portfolio alignment [See IT portfolio alignment.] potential pitfalls empty quality slogans failure of communication failure to measure costs inadequate reward and incentives for change inadequate training lack of management support lack of team cohesiveness middle management apathy obstacles to software quality QFD challenges and pitfalls questions to ask social aspects review questions reward systems seven deadly diseases of software quality supportive organization structure design table of implementation steps 2nd wasting resources on inconsequential issues wrong implementation strategies wrong success indicators potential pitfalls of DFTS initiatives empty quality slogans failure of communication failure to measure costs inadequate reward and incentives for change inadequate training lack of management support lack of team cohesiveness middle management apathy obstacles to software quality seven deadly diseases of software quality wasting resources on inconsequential issues wrong implementation strategies wrong success indicators PR (patient record) systems, managing complexity in precedence diagrams predictability predictive validity RES (Raytheon Electronic Systems) case study preparedness for DFTS additional resources assessing customer focus discussion questions General Electric (GE) Six Sigma initiative CEO-driven approach cultural compatibility investment in human resources management infrastructure reward system strategic compatibility teaching infrastructure Internet exercises key points leadership challenges leadership commitment leadership role organization-wide participation overview of quality management capabilities review questions strategic linkages Toyota Production System (TPS) case people philosophy planning production study Toyota's five corporate values prevention costs price of nonconformance (PoNC) prioritization Analytic Hierarchy Process (AHP) Brassard's Full Analytical Criteria Method alternative solutions criteria goals customer needs 2nd IT portfolio alignment 2nd overall priority rankings prioritization matrices Combination I.D./Matrix Method Consensus Criteria Method definition of Full Analytical Criteria Method recommended applications privacy, Microsoft Trustworthy Computing Initiative probability of failure, estimating Process Decision Program Charts [See PDPCs (Process Decision Program Charts).] process steps (Blitz QFD) processes classifying with cause-and-effect diagrams iterative processes design measurement structuring complexity synthesis objective processes process improvement 2nd process management standardizing product development [See new-product development process.] production, TSP (Toyota Production System) case study productivity improving RES (Raytheon Electronic Systems) case study program verification Project Attribute Monitoring and Prediction Associate (PAMPA) Project Leaders (PLs) project management 2nd 3rd 4th commitment, lack of communicating management's consensus and commitment fourteen points for managers 2nd lack of management support management awareness and buy-in 2nd management principles, integrating middle management apathy Project QFD analyzing customer's needs analyzing essential tasks 2nd deploying high-value customer needs 2nd discovering customer's needs gemba visits in-depth analysis overview of prioritizing customer's needs problems with new development coherent development incoherent development structuring customer's needs Project Task tables projects 5S integration, development, and maintenance risk assessment Seven Management and Planning Tools (7MP Tools) software development methodology software specification process TRIZ (Teoriya Resheniya Izobreatatelskikh Zadatch) verification and validation prototyping, rapid prototyping software development model pseudocode Pugh concept selection 2nd 3rd |