Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] [Z] Machiavelli, Niccolo Mahalanobis distance Mahalanobis-Taguchi System (MTS) maintainability maintenance additional resources discussion questions and projects Internet exercises key points maintaining software functionality out of existence overview of problems review questions software field maintenance case study major failure Malaysian Airlines Boeing 777 case study Malcolm Baldridge award management 2nd 3rd 4th commitment, lack of communicating management's consensus and commitment fourteen points for managers 2nd lack of management support management awareness and buy-in 2nd management principles, integrating middle management apathy management awareness and buy-in 2nd Management by Total Results management's consensus and commitment, communicating manufactured products, compared to software manufacturing variation mapping failure modes to sources marketing brand-new products master black belt training 2nd matrices Matrix Data Analysis matrix diagrams definition of recommended applications 2nd orthogonal matrices 2nd prioritization matrices Combination I.D./Matrix Method Consensus Criteria Method definition of Full Analytical Criteria Method Maximum Value Table (MVT) 2nd MD Robotics case study 2nd body deployment body motion hierarchy primary structure of triceratops storyboards vs. body motion matrix company profile emotion deployment engineering requirements deployment hierarchy of emotional states project goals QFD (Quality Function Deployment) 2nd Scope of Work document Voice of Customer Tables measurement IT portfolio alignment pairwise judgments priorities ratings iterative processes software quality TQM (Total Quality Management) meta-compilers metrics availability customer satisfaction cyclomatic complexity for DFTS evaluation effort function point metrics in-process quality metrics for software testing methodology pattern metrics quality reliability size software complexity metrics software science usability verification Microsoft Trustworthy Computing Initiative communications goals of secure by default secure by design secure in deployment Minitab14 2nd minor failure mistake-proofing [See deploying poka yoke systems.] mistakes as causes of defects types of models of software development [See life cycle.] modern programming environments module testing monitoring and feedback 2nd MTS (Mahalanobis-Taguchi System) muda multiobjective decision-making (AHP) decision hierarchy objectives hierarchy terminology multiple regression analysis MVT (Maximum Value Table) 2nd |