| 1. | Bev Littlewood and Lorenzo Strigini, "Software Reliability and Dependability: A Roadmap," Proc. ICSE 2000, the 22nd International Conference on Software Engineering, p. 2. | | 2. | W. Kuo, V. Rajendra Prasad, F. A. Tillman, Ching-Lai Wang, Optimal Reliability Design (Cambridge: Cambridge University Press, 2001), section 13.5.1, p. 325. | | 3. | Ibid. Section 1.3.3, p. 5. | | 4. | D. Simmons, N. Ellis, H. W. Kuo, Software Measurement: A Visualization Toolkit for Project Control and Process Improvement (Prentice-Hall, 1998). | | 5. | Adapted with permission. Op cit, Kuo et al., p. 4. | | 6. | N. Logothetis, Managing for Total Quality (London: Prentice-Hall International, 1992), p. 27. | | 7. | W. Edwards Deming, Out of the Crisis (Cambridge, MA: MIT Press, 2000). See in particular Point 3 of 14 Points for Management. | | | 8. | http://www.asiusa.com/about/asi_thought_genichi.aspx | | 9. | http://www.dti.gov.uk/mbp/bpgt/m9ja00001/m9ja0000111.html | | 10. | Genichi Taguchi and Don Clausing, "Robust Quality," Harvard Business Review, January-February 1990, p. 68. | | 11. | Adapted from Out of the Crisis by Deming. | | 12. | Yuin Wu and Alan Wu, Taguchi Methods for Robust Design (New York: ASME, 2000), pp. 1328. | | 13. | William Y. Fowlkes and Clyde M. Creveling, Engineering Methods for Robust Product Design: Using Taguchi Methods in Technology and Product Development (Reading, MA: Addison-Wesley, 1997). | | 14. | Op cit Littlewood and Strigini, p. 1. | | 15. | http://www.microsoft.com/mscorp/execmail/2002/07-18twc-print.asp | | 16. | Op cit Littlewood and Strigini, p. 2. | | 17. | N. Ashrafi, O. Berman, M. Cutler, "Optimal design of large software-systems using N-version programming," IEEE Transactions on Reliability, R-43 (2): 344-350, 1994. |
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