About the Authors


Andrew Bolt has worked in the aerospace industry for 15 years, initially as a consultant to Spar Aerospace and then as a member of the management team. He managed the design of the next-generation space station robotic arm. He also was responsible for the design and build of the mobile base on which the space station arm is stored and performs maintenance tasks. Andrew managed the Mechanical Engineering division and was executive assistant to the director of operations within Spar Aerospace. This is where his exposure to the QFD process occurred. The Triceratops Encounter program was an excellent application of this process. It combined Andrew's engineering, process, and sculpting interests. Andrew managed that program from inception to completion and now is managing the strategic development of theme park robotics within the newly renamed MD Space and Advanced Robotics Company. You can reach him at 905-790-2800, extension 4095; by fax at 905-790-4430, or by email at abolt@spar.ca or abolt@mdrobotics.ca.

Glenn Mazur has been the "voice" of QFD since its early inception in the United States He has worked extensively with the creators of the QFD methodology, Drs. Shigeru Mizuno and Yoji Akao, since that time. He is a pioneer in the application of QFD and Teoriya Resheniya Izobreatatelskikh Zadatch (TRIZ) in service industries. He currently holds the following positions: president of Japan Business Consultants, Ltd., executive director of the QFD Institute, executive director of the International Council for QFD, chairman of the North American QFD Symposia, and adjunct lecturer of TQM at the University of Michigan College of Engineering. He is also a 1998 recipient of the Akao Prize for Excellence in QFD and is one of two designated trainers of QFD Black Belts in North America. You can reach him at 734-995-0847, by fax at 734-995-3810, by email at glenn@mazur.com, and on the Internet at http://www.mazur.net/.




Design for Trustworthy Software. Tools, Techniques, and Methodology of Developing Robust Software
Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software
ISBN: 0131872508
EAN: 2147483647
Year: 2006
Pages: 394

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