Chapter 22. Cost of Software Quality (CoSQ) at Raytheon s Electronic Systems (RES) Group

Chapter 22. Cost of Software Quality (CoSQ) at Raytheon's Electronic Systems (RES) Group*

Herb Krasner
University of Texas at Austin
[e-mail]

Chapter Outline

• Introduction

• RES and Its Improvement Program

• Cost of Software Quality

• Experiences and Lessons Learned

• Case Study Implications

• Endnotes

Reproduced by permission of Jack Campanella, editor, Principles of Quality Costs: Principles, Implementation, and Use, Third Edition (Milwaukee: ASQ Quality Press, 1999), pp. 169-77.