Endnotes


1.

W. S. Humphrey, Introduction to Personal Software Process™ (Boston, MA: Addison-Wesley, 1997).

2.

W. S. Humphrey, Introduction to Team Software Process™ (Boston, MA: Addison-Wesley, 2000).

3.

N. M. Tichy and S.Sherman, Control Your Destiny or Someone Else Will (New York: HarperBusiness, 2001), p. 305.

4.

R. Simons, Levers of Control (Boston, MA: Harvard Business School Press, 1995), pp. 7, 178181.

5.

W. George, "Address Given to the Academy of Management," Academy of Management Executive 15, No. 4 (November 2001), pp. 3947.

6.

Op cit Simons, p. 181.

7.

W. E. Deming, Out of the Crisis (Cambridge, MA: MIT, Center for Advanced Engineering Studies, 1986), p. 88.

8.

http://www.ge.com/en/company/companyinfo/at_a_glance/operating_system.htm.

9.

R. S. Kaplan and P. Norton, "The Balanced Scorecard: Measures That Drive Performance," Harvard Business Review, JanuaryFebruary 1992, 70 (1): 7179.

10.

http://www.pmi.org/prod/groups/public/documents/info/pp_pmbokguidethirdexcerpts.pdf.

11.

A Guide to the Project Management Body of Knowledge ANSI/PMI 99-001-2004 (Newtown Square, PA: PMI, Inc., 2004).

12.

General Electric, annual report, 1999.

13.

C-C Yang, "An Integrated Model of TQM and GE-Six Sigma," International Journal of Six Sigma and Competitive Advantage, Vol. 1, 2004, pp. 97111.

14.

http://www.tcs.com.

15.

http://www.tcs-america.com/investors/pdf/TCSPresentation-Equitymaster.pdf.

16.

http://itresearch.forbes.com/detail/ORG/1114710658_184.html.

17.

P. M. Senge, The Fifth Discipline: The Art and Practice of Learning Organization (New York: Doubleday Currency, 1990), p. 4.

18.

N. M. Tichy and S. Sherman, Control Your Destiny or Someone Else Will (New York: HarperBusiness, 2001), p. 305.





Design for Trustworthy Software. Tools, Techniques, and Methodology of Developing Robust Software
Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software
ISBN: 0131872508
EAN: 2147483647
Year: 2006
Pages: 394

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