What are the key deliverables of the planning steps in the PICS model? Explain their significance.
2.
List and describe short- and long-term learning objectives of the DFTS training program.
3.
Compare and contrast the training programs for senior executives with that for other support personnel.
4.
Describe the roles of black belts (BBs) and master black belts (MBBs) in a DFTS deployment context. How do these roles differ from those of BBs and MBBs in a typical Six Sigma deployment context?
5.
Describe the certification requirements for various levels of DFTS training. Are they adequate as described in this book?
6.
Describe the role the CEO and the top management team play in securing the gains attained following a DFTS implementation.
7.
Is DFTS applicable to small software enterprises? What role does a large organization play in securing its quality requirements from outsourcing partners?
