Index_P


P

Pack, breaking from, 235 “237
Pain, 68 “69, 259
long- term , 128
Paraphrase, 191, 192 “193
Parenting, 20, 37 “38, 51, 72, 75 “76, 83 “84, 105, 132. See also Marriage ; Teenagers
arbitrary accountability in, 176
deciding on, 10
learning, 83 “84
lying and, 172, 182 “183
making things easy and, 151 “153, 219, 255
nagging and, 247 “248
praise and, 263, 264 “265
step-parenting and, 139 “142
tattletales and, 240
use of we in, 203
weak, 242 “243
Path , sharing, 100
Path to Action model, 58, 101, 186, 190 “194, 197
Patronization, avoiding, 189 “190
Patterns
changing lifelong , 250 “252
in CPR, 32 “33, 36, 53 “54
Performance gaps. See Gaps
Perks, 124 “125
Permission, asking, 97, 167
Peterson, Donald, 265, 266
Physical features, 164 “165
Plans. See also Follow up
agreeing on, 110, 214 “215, 219, 226
making, 139
short-term action v., 251 “252
WWWF/complete, 204 “212
Pleasure, 68 “69, 259
Plywood mill. See Mill, plywood
Political analyst, 145 “146
Posthole, going, 185 “186
Power
avoiding use of, 120 “121
empathy v., 233
failure of, 137 “139
Praise, 68, 70 “71, 260
counterintuitive, 263 “268
for employees , 262 “268
in marriage, 265 “266
parenting and, 263, 264 “265
private, 267
in problem-solving, 262
public, 267
recognition v., 268
for success, 262 “268
Pressure, 68, 70 “71, 260
backing off under, 137
Prime, 191, 193 “194
Priorities, 35 “36, 260, 261
differing, 133 “134
setting, 10
Privacy, 97 “98
praise and, 267
public discussion v., 247
Problems
ambiguous, 39 “40
dealing with wrong, 27 “31
emergent, 173 “196, 197
employees with many, 248 “250
handling, 3 “4
praise in solving, 262
predictable, 203 “204
relationships based on, 248 “250
repeated, 247 “248, 254
root v. easy, 253
safety, 105
school, 27 “29, 36
Process, results v., 267
Promises, broken, 3, 4, 5, 85 “88, 184, 254, 270
because something came up, 176 “180, 197
If question and, 39
motivation and, 116
on raises, 26
by teenagers, 26 “27, 32, 35, 202
Public discussion
praise as, 267
private v., 247
Public works facility, 17
Pump, priming , 167
Purpose, Mutual, 92 “93, 95 “97, 175, 223



Crucial Confrontations. Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Crucial Confrontations
ISBN: 0071446524
EAN: 2147483647
Year: 2005
Pages: 115

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