Being Transparent In Tough Situations

Being forthcoming with bad news—whether controversial information about policy changes or reorganization or constructive criticism that may be upsetting to an individual— and building a transparent culture that makes bad news safe are essential in earning and keeping a credible reputation. And being open to bad news can help an organization stay on track and use all its resources.

Are you sluggish in facing tough situations that require you to talk openly with your followers? Do you choose expediency over candid communication that honors your followers? Do you encourage others to bring you bad news?

During skittish economic times especially, leaders should not hide; they should be front and center, allaying fears by keeping the team well informed. With employee performance concerns, leaders are expected to act swiftly, helping their followers improve or dealing with weak links in the group. And always, credible leaders must deliver bad news with respect, dignity, and care.