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Tact, 32-34
Talking, 84, 155-157
Taubman, Alfred A., 135
Taylor, Jennifer, 13
Thomson Corp., 38
Thornton, Amelia Tess, 113-115, 191-192
Thoughtfulness, 35
Thoughts (encouraging), 28
Threat of dissonance, 49-50
360-degree assessment, 13, 198
and arrogance, 157
and composure, 73
description of, 200-201
graphs, 205-212
and honesty, 22, 29, 30
improvement from, 203-204
and integrity, 137
methodology for, 202
and recognition, 185, 187
Mike Silvers’ use of, 37-38
Thurmond, Strom, 135-136
Time (magazine), 148
Time requirements, 72
Timing:
of criticism, 159
proper, 51, 143
terrible, 48
Tingley, Judith C., 169
Titanic (ship), 12
Tolerance shift, 34
Tone, 69, 159
Top management, 167
“The Tornado” (Jordan Fladell), 59
Transparency, 2
at Andavo, 6-11
and asking for feedback, 43, 55
and authenticity, 76
and credibility, 3, 55, 197-198
culture of, 128
and handling mistakes, 133
and honesty, 36
leadership, 197-198
nine behaviors of, 3-13
personal, 5, 88
Transparency Edge 360™, 13, 199, 204
Trends (management), 108
Triangles, third-party, 158
Trilling, Lionel, 76-77
Troutt, Bill, 69-71
Trust:
and asking for feedback, 46, 47
and authenticity, 77
and bad news, 5-6
in caring for employees, 191
and destructive comments, 153
and handling mistakes, 133, 144
and honesty, 20, 27
and personal connections, 12
promise keeping in, 94
Truth(s), 13
kind, 35
seeking the, 29
telling the, 19-20, 31
Two cents technique, 28
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