Index_C

C

closing the project 211-24

documentation 223-24

maintenance planning 212-20

contractual position 217, 219, 219-20

identified future work 215

service level agreement (SLA) 219-20

skills retention/development 214-15, 216, 217, 218

upkeep/general defect fixing 213, 214

post-project review 221-23

brainstorming 222

early planning 222-23

quality control 220-21

verification and validation 220-21

contingency 84-85, 86

copyright and trade mark 124