What is customer provided information? Customer provided information is all information that the organization gains by any interaction with an existing or potential customer, as well as information on a customer that has been provided by an outside source. A partial list of this information may include: name , social security information, telephone number, address, age, sex, marital status, race, ethnicity , education, credit information, salary, family information, and employment data.
Numerous organizations maintain this type of information; for instance, the Internal Revenue Service (IRS) stores a tremendous quantity of information on their customers (taxpayers). The IRS obtains this information from employers . Although the IRS may not have obtained this information directly from the customer, it has a responsibility to protect the information.