Why communication is important in projects

No decision is difficult to make if you will get all of the facts. General Patton


Communication is important in project management because it is fundamental to leadership and management in general, not just in projects. Management's only output is decisions. Decisions can be made well only if they are based on facts, including facts about the opinions of others. Hence communication is fundamental to management, and hence Patton's quote, above. There are special problems arising from the nature of projects in how to communicate, but the reason why communication is important is not specific to projects. However, in terms of your project, communication management is vital for the following reasons:

  • Often the demand for reports about the project is large and eats up much of the project manager's time, so anything that can be done to manage this demand helps the project manager.

  • People will not understand the project and support it if they do not know about the project, what it is, and what's in it for them.

  • As project manager your credibility and power depend upon others understanding that you are competent, for which they need some basis.

  • Good communication helps build the project team and its morale, and thus helps to get things done.

  • Assumptions in the project plan will change with time, and keeping abreast of changes and adapting the plan and managing the project to cope with changes depends on receiving those changes.

  • Your project competes for time and attention with other projects and claims on people's time and attention, so communication keeps your project in people's minds.

  • How something is communicated ('bedside manner') is as important as what is communicated get the 'how' wrong and good news about your project can have the same effect as bad, or, conversely, get the 'how' right and the effects of bad news can be minimized.

  • Communication is time consuming and expensive, so make sure the costs are directed as efficiently as possible.

Key Idea

Communication

The ability to communicate effectively is at least as important as technical skill. Communication involves both transmitting a clear message, and listening effectively.


Top of Page



Definitive Guide to Project Management. The Fast Track to Getting the Job Done on Time and on Budget
The Definitive Guide to Project Management: The fast track to getting the job done on time and on budget (2nd Edition)
ISBN: 0273710974
EAN: 2147483647
Year: 2007
Pages: 217
Authors: Sebastian Nokes
BUY ON AMAZON

Similar book on Amazon
Measurement Made Accessible: A Research Approach Using Qualitative, Quantitative and Quality Improvement Methods
Measurement Made Accessible: A Research Approach Using Qualitative, Quantitative and Quality Improvement Methods
The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict
The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict
Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean
Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean
Management Skills: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series)
Management Skills: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series)

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net