The ISO 9000 and related series, available by electronic download from http://www.iso.ch/, is the definitive reference material for the ISO 9000 quality standard, much of which can be valuable in projects. The elements in the series that are most relevant to project quality management are:
The following in the ISO 9000 series may be highly relevant to some projects:
All ISO standards are published by the International Organization for Standardization in Geneva, Switzerland.
See also the following books:
For a quite different view of the Six Sigma movement, see Marsh, Peter, 'When boring beats buccaneering', Financial Times, London, 7 June 2006. This is an interview with David Farr, chief executive of Emerson. It can be downloaded from http://www.ft.com/; payment may be necessary.
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