Activities/exercises
"Become the Audience", 91-95
"Brand Image Exercise", 179-191
"Building a Positive Work Environment"
"(The) Classroom Power of Cultural Diversity", 125-130
"Closing Game for Success!", 15-19
"Crossword Challenge: Making Your Own Crossword Puzzle", 71-79
"Developing the Seminar Roadmap", 3-9
"(The) Disinclined Decision Maker: Partner Role Play Case Study", 115-124
"Famous Gary's/Famous Names", 133-137
"Focused Listening: Knees to Knees", 109-114
"Forced Choice Values Clarification", 157-161
"From You I Have Learned", 59-69
"Good and Bad Politics", 145-156
"Identifying and Leveraging Hidden Strengths", 51-57
"Information Retention", 11-14
"Interviewing", 97-108
"Magical" presentations
"The Clairvoyant" trick, 223-224
"Coin Prediction" trick, 218-219
"Do As I Do" trick, 219-220
"Mental Fruit" trick, 221-223
"Oops!" trick, 220-221
"Managing A Simple Analytical Project", 193-205
"Mindreader Icebreaker", 39-43
"New Normal Coaching", 83-90
"Perspective Switching", 139-143
"P.I.N". Formula, 45-50
"Problem-Based Learning", 21-38
for promotion of positive organizational norms, 227-232
"Putting Together the Pieces", 163-167
"Where's the Gap Between Vision and Reality?", 171-178