List of Tables
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Chapter 14: Customer Service—Who Cares?—CMR Doesn’t Mean “Best Customer Service” for Everyone
- Self Service In CRM Suites
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Why CRM Doesnt Work: How to Win By Letting Customers Manage the Relationship
ISBN: 1576601323
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 141
Pages: 141
Authors: Frederick Newell, Seth Godin
- ERP System Acquisition: A Process Model and Results From an Austrian Survey
- Context Management of ERP Processes in Virtual Communities
- Intrinsic and Contextual Data Quality: The Effect of Media and Personal Involvement
- Relevance and Micro-Relevance for the Professional as Determinants of IT-Diffusion and IT-Use in Healthcare
- Development of Interactive Web Sites to Enhance Police/Community Relations