Competency 5 Perform Troubleshooting of Server and Storage Problems

5.1 Describe and apply HP troubleshooting methodology.

5.2 Collect server performance data using system and storage tools.

5.3 Evaluate data to determine problem.

5.4 Develop an optimized action plan.

5.5 Execute the plan.

5.6 Implement preventive measures taking necessary steps to ensure the problem is not recurring.

5.7 Use fault management techniques.