16.7. HP OpenView

The HP OpenView portfolio contains about 50 products. Most OpenView products have integration capabilities built in. Integration with one OpenView product is fairly simple. However, as the industry challenge moves up from network management to integrated network and system management (INSM), to service management, and ultimately to business process management, multiple products must play together to realize that higher goal. An independent software vendor (ISV) might integrate with just one product, or might integrate with multiple OpenView products, depending on the objective.

Figure 16-4 shows the HP OpenView Operations Manager interface.

Figure 16-4. HP OpenView Operations Manager interface.

HP OpenView integrations can be divided into four general types:

• Fundamental integration

• Strategic integration

• Extended integration

• Service management integration

16.7.1 Fundamental Integration

Network Node Manager (NNM) is the foundation of the fundamental integration category.

NNM is map-oriented and supplemented by an event browser. It is focused on (and restricted to) network infrastructure management, with rich data about the devices in the network and their relationships (network topology). System or application management is possible with NNM via SNMP, but NNM is not ideal for this purpose.

It is inaccurate to state that a fundamental integration is simple; it can actually be very elaborate.

16.7.2 Strategic Integration

OpenView Operations (OVO) is the foundation of this integration category.

OVO is event-oriented and focused on an event browser containing rich information about alerts from diverse sources. It is strategic because it is the foundation for all other higher-value solutions: Systems management, applications management, and service management all begin with an OVO integration. OVO is highly extensible, through its built-in capabilities or by supplementing it with other OpenView or ISV products.

OVO is designed for large-scale operations, multiple operators, and diverse message sources.

16.7.3 Extended Integration

OVO is also the foundation of this integration, but it offers much more. Typically called a Smart Plug-In (SPI ), an extended integration is an OVO integration plus integration with one or more other OpenView products, packaged for portability. It can be plugged into existing OpenView environments to instantly increase value to the customer. There are few limits for this kind of integration.

16.7.4 Service Management Integration

The pinnacle of OpenView integrations today, the service management integration has a three-product foundation: OVO, Service Navigator, and Service Desk.

Together, these three products define, present, and monitor services rather than just components. They use the combined events from component devices, systems, and applications to deduce and present the health of the services that those components support. Like the other integrations, the service management integration can be extended in many ways by the addition of other OpenView and ISV products. An ISV seeking to contribute to a service-oriented management model must understand this particular combination of OpenView products, how they work together, and how to add information into (and get information from) the OpenView service model.