Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] VA (Value Added) uptime percentage validating control plans customer interviews MSA studies confirming output overview VSMs Value Stream Maps [See VSMs (Value Stream maps).] variables demand customer usage industry examples measuring noise blocking 2nd managing variances defined pace test of equal variance variations in demand VOC (Voice of the Customer) 5 Whys affinity diagramming creating output brainstorming customer interviewing 2nd conducting interviews output overview planning/preparation reviewing interviews validation customer requirements trees creating output overview customer surveys analysis plans conducting creating data collection methods designing following-up objectives output overview sampling plans Murphy's analysis tools VSMs (Value Stream maps) converting to swimlane maps creating cycle time discovery high-level hybrid VSM-swimlane maps meeting Takt output overview 2nd pace 2nd payments 2nd physical transfers populating process lead time resource usage symbols validating variable demands |