Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] Safety, Purpose, Agenda, Code of Conduct, Expectations, and Roles (SPACER) sales backlogs categories for growth customer decisions industry examples measuring problems sampling KPOVs plans (customers) interviews surveys scheduling customer interviews maintenance processes cancellations designed experiments duration variability improving schedule process industry examples measuring performance 2nd operations process segregating entity types project charters workforce breaks scope 5S events project charters screening designs analyzing 2nd attribute Y data center points curvature designing 2nd noise variables overview resolution DOE seasonal patterns (time series analysis) segregating entity types selecting control charts sequence of completion communication plans competences controls, building documenting execution final reports final reviews implementation plans laying out processes process triggers roles settings signing off skills matrix standard work swimlane maps training plans validation sequential experimentation service/administrative examples service/transactional examples accuracy problems broken measurement systems delivery problems high inventory intermittent process failures lead time problems pace problems performance characteristics planned maintenance process capacity problems scheduling setup/changeover times too many products unplanned maintenance uptime variable demands setup problems reduction times Shine tool (5S) short-term continuous capability deviation Sigma Breakthrough Technologies Web site signing off Single Minute Exchange of Dies [See SMED (Single Minute Exchange of Dies).] SIPOC (Suppliers, Inputs, Process, Outputs, Customers) COV creating discovery output overview process cycle time processing rates Six Sigma process improvements skills matrix SMED (Single Minute Exchange of Dies) implementing 2nd overview preparations time analysis charts smoothing SOPs (Standard operating Procedures) Sort (5S) 2nd SPACER (Safety, Purpose, Agenda, Code of Conduct, Expectations, and Roles) spaghetti maps creating meeting Takt output overview setup/changeover times SPC (Statistical Process Control) output overview setting up splits stability of control charts 2nd Standard Operating Procedures (SOPs) standard scoring tables standard work Standardize tool (5S) star points start symbol (VSMs) Statistical Process Control [See SPC (Statistical Process Control).] stop symbol (VSMs) store symbol (VSMs) Store tool (5S) strangers subgroups (data points) summaries of control plans suppliers Suppliers, Inputs, Process, Outputs, Customers [See SIPOC (Suppliers, Inputs, Process, Outputs, Customers).] surveys (customer) analysis plans conducting creating data collection methods designing following-up objectives output overview sampling plans Sustain tool (5S) swimlane maps cross-functional cross-resource failures hybrid VSM-swimlane maps meeting Takt output overview process lead time sequence of completion setup/changeover times VSM conversions symbols ofVSMs |