Chapter VII: What Do Employees Think about Electronic Surveillance at Work?


Carl Botan
George Mason University, USA

Mihaela Vorvoreanu
University of Dayton, USA

Abstract

This chapter focuses on the unintended effects that accompany the use of information technology for surveillance in the workplace, in particular the negative ( panoptic ) effects. The extent and nature of electronic surveillance in the workplace are outlined, and the metaphoric and theoretic grounds for the study of panoptic effects are summarized. Data about the meanings that employees derive from the practice of electronic surveillance and about the feelings they have about it are presented and discussed.

[ 1] Data entry and analysis work for this chapter was supported by CERIAS grant #1419991431 from the Center for Education and Research in Information Security and Assurance at Purdue University. Portions of the data reported here have appeared in a conference paper and in an online technical report in the CERIAS Technical Report Series used in computer science and information security.




Electronic Monitoring in the Workplace. Controversies and Solutions
Electronic Monitoring in the Workplace: Controversies and Solutions
ISBN: 1591404568
EAN: 2147483647
Year: 2005
Pages: 161

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