Once you master fundamental router and switch configuration tasks, you can begin to focus specifically on voice technologies. Table B-1 provides a listing of Cisco IP Telephony certifications along with required exams and associated Cisco Learning Partner courses.
Table B-1. Cisco IP Telephony Certifications
Certification | Required Exams | Learning Partner Courses |
|---|
CCVP (Cisco Certified Voice Professional) | CCNA Certification
642-642 QoS
642-432 CVOICE
642-425 IPTT
642-444 CIPT
642-452 GWGK | Quality of Service (QoS)
Cisco Voice over IP (CVOICE)
IP Telephony Troubleshooting (IPTT)
Cisco IP Telephony Part 1 (CIPT 1)
Cisco IP Telephony Part 2 (CIPT 2)
Implementing Cisco Voice Gate ways and Gatekeepers (GWGK) |
Cisco IP Telephony Design Specialist | CCDA Certification
642-414 IPTD
642-642 QoS | IP Telephony Design (IPTD)
Implementing Cisco Quality of Service (QoS) |
Cisco IP Telephony Express Specialist | CCDA or CCNA Certification
642-432 CVOICE
642-642 QOS
642-143 IPTX | Cisco Voice over IP (CVOICE)
Implementing Cisco Quality of Service (QoS)
IP Telephony Express (IPTX) |
Cisco IP Telephony Operations Specialist | CCNA Certification
642-425 IPTT
642-642 QOS | IP Telephony Troubleshooting (IPTT)
Implementing Cisco Quality of Service (QoS) |
Cisco IP Telephony Support Specialist | CCNP Certification
642-444 CIPT
642-432 CVOICE
642-642 QOS | Cisco IP Telephony Part 1 (CIPT1)
Cisco IP Telephony Part 2 (CIPT2)
Cisco Voice over IP (CVOICE)
Implementing Cisco Quality of Service (QoS) |
Cisco IP Contact Center Express Specialist | CCNA Certification
642-161 IPCCX | IPCC Express and IP IVR Deployment (CRSD) |
Cisco Unity Design Specialist | CCDA Certification
MCSE: Messaging on Windows Server 2000; or MCSE:
Messaging on Windows Server 2003
642-071 CUDN | Cisco Unity Design and Networking (CUDN)
Unified Communications System Engineer (UCSE) |
Cisco Unity Support Specialist | MCSE: Messaging on Windows Server 2000; or MCSE:
Messaging on Windows Server 2003 | Unified Communications System Engineer (UCSE) |
Cisco continually updates its certification tracks. So, please visit the following URL for the most current information:
In addition to the Cisco Learning Partner courses listed in Table B-1, Cisco Press offers multiple books on IP Telephony. Please visit the Cisco Press website at http://www.ciscopress.com for a complete listing of its IP telephony publications.
