This chapter introduced a collection of value-added features for an IP telephony environment using CCM servers for call processing. The Cisco Unity converged messaging system offers a single repository for multiple messaging types (that is, e-mail, voice mail, and fax messaging). Users can, for example, retrieve their voice mail and even e-mail from a telephone, using Unity's text-to-speech conversion feature.
The Cisco Conference Connection and MeetingPlace applications offer conference calling solutions for businesses, allowing meeting coordinators to easily schedule a meeting, allocate necessary resources, and notify meeting participants. MeetingPlace, the newer of the conference applications, also supports video and web conferencing, and MeetingPlace integrates with Microsoft Outlook's calendaring feature. MeetingPlace offers a graphical interface that allows conference participants to readily identify the speaking party. In a video conference, MeetingPlace can display a video feed from up to four other participants. Alternately, MeetingPlace can display a single video feed showing the participant currently speaking.