About the Technical Reviewers

Dave Goodwin, CCIE No. 4992 (Routing & Switching and Voice), is a customer support engineer for the Cisco Technical Assistance Center (TAC). He is responsible for providing escalation support to the Cisco TAC voice teams worldwide, as well as discovering and resolving issues in new and emerging Cisco IP Communications products. He also works closely with the Cisco engineering teams and is actively involved in the field trials of new products. Dave has been with Cisco for seven years and has worked as a network engineer for ten years.

Graham Gudgin, CCIE No. 2370, is a technical marketing engineer in the Voice Systems Engineering group at Cisco Systems. He is a member of the team responsible for IP Communications system designs and the creation of Solution Reference Network Designs posted at http://www.cisco.com/go/srnd. Previously, Graham worked in the field and at the Cisco TAC specializing in the development and design of packet, cell, time division multiplexing (TDM)- and voice-based systems.

Todd Stone is a Unity customer solutions architect for Cisco Systems. Todd was responsible for installing the very first versions of the product and has since become involved in the architectural aspects of Unity.